Frequently Asked Questions (FAQs)

What sets Rider Mobility apart?

Unlike our competitors who offer a wide array of Durable Medical Equipment (DME) supplies, WE specialize ALMOST exclusively in wheelchairs. By dedicating our efforts in this way, we eliminate the delays associated with processing many different types of equipment.

OUR LICENSED ASSISTIVE TECHNOLOGY PROFESSIONALS (ATP) offer a comprehensive selection of THE highEST quality wheelchairs ON THE MARKET to suit various abilities and preferences. customized to your needs.

How do your turnaround times compare to other wheelchair providers?

Our team is well-versed in the intricacies of wheelchairs and the corresponding documentation requirements, allowing us to expedite your order without compromising on quality.

our unique specialization enables us to streamline our procedures and prioritize your wheelchair, ensuring a quicker and more efficient service.

WHAT DOCUMENTATION IS REQUIRED?

it is our job to ASSIST you WITH THE ENTIRE AUTHORIZATION PROCESS from start to finish.

THE FIRST STEP TO OBTAINING ANY wheelchair THROUGH INSURANCE IS TO SCHEDULE AN APPOINTMENT WITH YOUR TREATING PRACTITIONER AND EXPRESS A NEED FOR A MOBILITY EVALUATION.

who provides future service/ repairs?

WE HAVE SKILLED TECHNICIANS ON STAFF FOR ANY CONTINUED SERVICE NEEDS AND LOANER equipment WHILE YOU WAIT.

How can I place an order?

we are here to guide you through the ordering process. Simply contact A local branch for assistance.

email: service@ridermobility.com